Transform customer data into actionable insights. Monitor health scores, predict churn risk, and identify expansion opportunities—all in one platform.
Four core capabilities that transform your CS strategy
Multi-dimensional scoring system that monitors product usage, engagement levels, support interactions, and business outcomes in real-time.
AI-driven early warning system identifies at-risk accounts 30-90 days before potential churn, with recommended intervention playbooks.
Identify upsell and cross-sell signals based on product adoption, feature usage patterns, and account maturity indicators.
Seamlessly integrate with your existing tools—Salesforce, HubSpot, Zendesk, Slack—and automate CSM workflows.
Real results from customer success teams worldwide
Early intervention prevents customer loss
Data-driven upsell opportunities
Automated workflows free CSM time
AI models trained on millions of data points
Get started in four simple steps
Integrate with your CRM, support desk, product analytics, and billing systems in minutes.
Our AI engine analyzes customer behavior, calculates health scores, and identifies patterns.
Receive prioritized recommendations, risk alerts, and expansion opportunities.
Execute playbooks automatically or with one-click, track outcomes, and iterate.
Trusted by customer success teams across industries
Reduce churn and maximize MRR/ARR growth for subscription software businesses.
Manage complex, multi-stakeholder accounts with confidence and visibility.
Monitor seller/buyer health and optimize platform engagement.
Increase LTV and retention for any recurring revenue model.
Join hundreds of teams using SuccessPilot to reduce churn and accelerate growth.